Do you offer shipping?
We sure do! PMC now offers Canada-wide shipping. Simply select shipping at checkout to have your order shipped anywhere within Canada for a flat $15 shipping fee.
How can I save on shipping fees?
Save yourself the shipping fees by picking up your order in person. Simply choose ‘FREE Local Winnipeg Pickup’ at checkout to take advantage of this offer. Please allow up to 48 hours for PMC to prepare your order. Someone will be in contact with you via your preferred method of contact chosen at checkout to arrange a pickup time. Please do not come to pick up your order before you are contacted.
How long will it take to get my order?
You can expect your order to be processed within 48 hours after being placed. After that, someone will be in contact with you via your preferred method of contact chosen at checkout to either arrange a pickup time or provide you with your Canada Post tracking number. Once you have received your tracking number, please refer to the Canada Post parcel tracking page for further information on shipment timelines. If you selected ‘FREE local Winnipeg pick up’ at checkout, a pickup time that works best for everyone involved will be arranged.
Please note: To ensure your products are as fresh as they can be, only a limited supply is kept in stock. This means that stock is often being made as the orders come in and may therefore take longer to process. Someone will be in contact with you within 48 hours of receiving your order to let you know if you should expect a delay in processing time. Thank you for your patience and understanding.
Where can I pick up my order?
You can expect to pick up your order from the West End/Polo Park area of Winnipeg, Manitoba. The exact location will only be given to those who have placed an order awaiting pickup, as the address is a personal residence. Thank you for your understanding.
Can I return, exchange, or cancel my order?
Due to the nature of the types of products PMC creates, no returns or exchanges shall be granted. Please read ingredient lists carefully prior to making any purchase to ensure there are no potential allergens or irritants. PMC will gladly cancel any orders within the first 24 hours after the order has been placed.
Your continued love and support means more than you could ever know. Thank you so much for walking on this journey with me. You are truly appreciated!
PMC cares deeply about your satisfaction. If your experience was not everything you hoped for, PMC welcomes you to reach out via the contact page to voice your concerns.